Data controller
Enerdetoxcleansi, 17 The Old High St, Folkestone CT20 1RL, United Kingdom. Email: reach@enerdetoxcleansi.world. Phone: +44 1303 243366.
Data we collect
We may process: identity and contact data (name, email, phone); communication content from forms; technical data (IP address, browser type, device information); cookie and usage data where you have consented.
Purposes and legal bases
- Responding to enquiries — legitimate interest or consent where required.
- Delivering booked programmes — contract performance.
- Website security and operation — legitimate interest.
- Analytics and marketing cookies — consent via our cookie banner.
Retention
Contact form data: up to 24 months after last interaction unless a longer period is required for contracts or law. Contract records: up to 7 years for accounting and legal obligations. Cookie preferences: stored locally until you clear them or withdraw consent.
Security
We apply appropriate technical and organisational measures including access controls, encrypted connections (HTTPS), and limited staff access to personal data on a need-to-know basis.
Sharing
We do not sell personal data. Processors (hosting, email, analytics if consented) act under data processing agreements and only on our instructions.
International transfers
Where data leaves the UK/EEA, we ensure appropriate safeguards such as standard contractual clauses or adequacy decisions.
Your rights
Under UK GDPR you may request access, rectification, erasure, restriction, portability, and object to processing. You may withdraw consent at any time. You may lodge a complaint with the ICO (ico.org.uk). Contact us to exercise rights.
Children
Our services are directed at organisations and adults in a professional context. We do not knowingly collect data from children under 16.
Marketing communications
Where we send electronic marketing to individuals, we do so in line with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR, including providing unsubscribe options where required.
Automated decision-making
We do not use automated decision-making or profiling that produces legal or similarly significant effects.